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Launched by Taiwanese entrepreneur Fred Chang in 2001, Newegg gave a new ray of hope for online retailers, especially when there was a dawn in e-Commerce business. It launched several subsidiaries but its marketplace came into existence in 2010 and got wings in that year only by spawning up with revenue of more than $2.5 billion.
Newegg caters both B2B and B2C market, supporting both off-shore and on-shore trade under the campaign called ‘international seller program’ which enables the sellers to trade across US borders and foreign sellers to trade in US. Certain norms are to be followed to be a qualified seller.
It is best known as a marketplace that sells products like computer hardware, sporting goods, accessories, toys, Sports tools, electronics, etc. The marketplace understands the customer perspectives and attracts the customers with the discounts especially on what they are looking to buy.
If you are a seller on Newegg, you are bound to pick-pack-ship the item within 72 hours. But somehow seller doesn’t make up with the deadline!!! They can pack and ship your items under the Shipped by Newegg program– just like Amazon’s fulfillment program. However, it takes handling charges based on size of package, category of inventory, returns processing etc. The delivery service is very fast and secure and takes pride in shipping 99% of orders in 24 hours after consolidating the payment. Isn’t that amazing?
Having around 25 million customers, how it becomes possible for Newegg to ship swiftly? It supports some high-tech system called robotic order fulfillment system alias Perfect Pick for Newegg. This bots fill all of their orders and eliminating man power packing. The system is integrated with small chunk parts which are in high demand on the site and make up over one-fifth of the distribution center’s total inventory. iBOTs assemble this small chunks from storage place and delivers them straight to warehouse employees for package.
Newegg enables B2B customers to sell their technology products via B2B online market place. Some key-drivers Newegg Business offers to the customer includes:-
– Discounts on high-quantity purchase
– Net 30 day terms
– Over 50k unique products
– Shipping in 24 hours for most of the orders
Retailers can take advantage of this Newegg Business to increase their customer base.
Newegg Premiere Service is alike Amazon Prime and was introduced in 2014. However, it has yearly fees supporting 3 months and 6 month also and enables the user to access the exclusive products and benefits. Some includes:-
– Early bird notifications
– Free shipping
– Amazing deals
– Free returns
– No restocking fees
This program encourages customers to make repeat purchases on the site, which results into huge benefit to retailers.
Newegg Marketplace has a reputation of selling only niche products and is obsessed with the customer satisfaction. Hence, every product is validated and screened first before selling. Sellers are bound to provide excellent customer service and the sellers who can typically reply to inquiries within one working day and fulfilling other terms and conditions are only entertained.
To be very precise, it represents great opportunity for retailers to cater their audience in a right way. Selling on Multiple platform, multiple countries, managing stocks and managing customer support on all these channels becomes difficult. If a customer support is not equipped with the supportive tools, a chance of loosing sales becomes high. To nullify these scenarios, get an inventory management system Developed by eSellerHub which is tailored as per your needs and also empowers online retailers to grow their online business.