Shop GBPI, specializes in selling novelty products across multiple marketplaces. They have operations that are based out of London, UK and it took them a good 5 years to make their presence felt in the online selling world. Currently ranked amongst the Top 300 sellers on Amazon UK, they recently started selling on Amazon US, Amazon FR, Amazon DE, Amazon ES and Amazon IT. As far as other channels are concerned, they sell on Ebay UK, Ebay US, Etsy US and Rakuten US. They believe in providing the best possible customer service, which is why they never charge the customer a penny for shipping across their product portfolio. However, to support that philosophy they did not have a very robust order fulfillment system in place and felt the pick, pack and ship processes were redundant. This led to Shop GBPI, getting complaints from customers and also earned a series of bad reviews.
What started from building a basic order fulfillment system, ended up in us making Shop GBPI a full-fledged custom business solution that helped them in growing their business by multiple folds. At eSellerHub we developed solutions keeping in mind the business gaps that Shop GBPI faced on a daily basis.
When it comes to results, it is about being patient and Shop GBPI was a master at that.Together, we drafted plans for modules and their usability in their business, which meant that a structured format was followed through out these 2 years to realize the results. With us, Shop GBPI: